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Business Professional Certification Program

A 5-Day Hands-On Workshop

Course Description: The program aims to improve the overall ability of workplace managers to more effectively utilize their resources. The program presents skill building modules that focus on the following core competencies: Professionalism, Communication, Business Writing, Customer Service, Conflict Management, Organization and Time Management, Management Skills, Critical Thinking and Decision-Making.

Who Should Attend: Managers, Supervisors, Team Leads and non-supervisors who lead team in the workplace.Business process improvement and professional acuity who are the foundation of this course.

Subjects Covered in this Workshop:

  • Professionalism
  • Communication
  • Business Writing
  • Customer Service
  • Conflict Management
  • Organization and Time Management
  • Management Skills
  • Critical Thinking and Decision-Making