A 5-Day Hands-On Workshop
Course Description: The program aims to improve the overall ability of workplace managers to more effectively utilize their resources. The program presents skill building modules that focus on the following core competencies: Professionalism, Communication, Business Writing, Customer Service, Conflict Management, Organization and Time Management, Management Skills, Critical Thinking and Decision-Making.
Who Should Attend: Managers, Supervisors, Team Leads and Non-Supervisors who lead teams in the workplace. Business process improvement and professional acuity are the foundation of this course.
Subjects Covered in this Workshop Include—
Professionalism
Communication
Business Writing
Customer Service
Conflict Management
Organization and Time Management
Management Skills
Critical Thinking and Decision-Making