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Teleworking: Managing, Motivating, and Collaborating Through Telework in Government Organizations

A 2 or 3 Day Workshop for Government Personnel Delivered in Live or Live Virtual Classrooms!

This workshop will provide Managers, Supervisors, and Employees with the guidance necessary to successfully manage and lead a workforce that Teleworks or works from home office. Participants learn how-to techniques to maintain effective communications, motivate and supervise employees, and meet customer demands while engaged in Telework.

Recently, Telework has become more widespread as programmatic and policy guidance has been issued to support implementation of the requirements of law resulting from Presidential and legislative mandates. The growth of Telework has created yet another challenge in managing change, and is forcing Federal Government and DoD Managers to adapt their own performance management styles to cope with a new virtual office supervisory environment. On a large scale it has fundamentally changed the way we interact with each other and our customers.

This workshop teaches Managers how to develop clear, specific and timely performance metrics to use in evaluating employee performance, how to construct and implement an effective Telework communication plan that facilitates collaboration, how to write a Telework agreement, and how to motivate individuals, groups, and teams to maximize productivity in the demanding government work-from-home environment. Practical exercises include establishing performance goals, establishing Telework policy, adopting a Telework communications plan, building a telework teambuilding event, and developing a review plan for workers in a virtual office.

An experienced former government Telework Manager will facilitate thorough in depth discussion on Telework and telecommuting in the Federal Government from a number of different perspectives. This workshop will address what does and doesn’t work well with Telework and thoroughly explain proven tools to implement a Telework program that reduces real estate costs for Government agencies, improves employee satisfaction, eases the commuting burden on employees, reduces traffic congestion and emissions in large Metropolitan areas, and ensures continuity of essential Government functions in the event of national or
local emergencies.

The focus of this workshop is on the clear, practical how-to techniques of managing employees who are engaged in telework and being productive and demonstrating value as a teleworking employee. You will gain powerful new skills to use now!

Each attendee will receive a Telework Handbook and Toolkit filled with tip sheets, check lists, step-by-step guidance, articles, and many other valuable resources.

Topics included in this workshop –

Motivating the Telework Employee and Workforce

Managing the Change
Build Commitment, Dedication and Esprit de corps
Getting Face Time
An effective Rewards and Recognition program for the Virtual Office
Connecting through Technology – The when, where, and how often!
Avoiding Burnout!

Performance Management –Managing and Working in a Virtual Office Environment

Trust but Verify – Questions every Tele-Manager should ask!
Setting Expectations
An effective set of Virtual Office Rules to Operate by
The 7 Most Common Bad Habits of the Teleworker
7 Principals the Tele-Manager should live by!
Communicating Expectations
Monitoring and Measuring Performance of the Virtual Office Employee
Motivating in the Virtual Environment
Demonstrating your value as a Teleworker when you aren’t seen by your boss
The top 10 tools used by industry that can work for government telework

Enabling Collaboration and Productivity

Facilitating communications among workgroup members and customers
Collaboration Tools, Techniques and Tips!
Collaborative decisions making principals
The dynamics of group decision making
Facilitating open discussion
Alternatives to open discussion

The TMS Philosophy and Approach

1 Quality Training

Interactive training that focuses on the latest trends in the government workforce utilizing instructional techniques based upon innovative adult learning practices delivered by certified, experienced, world-recognized and award-winning instructors.

2 Dynamic Instruction

You will find an engaging environment where attendees will build upon their professional habits, techniques, and skillsets through a series of practical, participant-focused exercises led by an energetic instructor who has over two decades of government and subject-related experience.

3 Personalized Learning

We tailor the classroom objectives to the participant’s personal goals, professional goals, and the organization’s mission

4 Ongoing Support

Attendees receive an online toolkit with checklists, guidelines, & many more resources to enable participants to take their new skills and tools they learned in-class & apply them in their workplace.

5 OPM ECQFocused

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Each TMS course is developed based on OPM’s Executive Core Qualifications ; this mean seach TMS course is designed to not only address the core competencies in a government culture, but we provide the skills needed and results-driven objectives to immediately influence performance, and professional development.