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Leadership and Management Certification

A 3-Day Hands-On Workshop

Course Description: The program addresses essential workplace competencies that will help your managers, supervisors and team leaders reach new levels of professionalism, leadership and performance.

Who Should Attend:  Managers, supervisors and team leaders who want to reach new levels of proficiency in professionalism, leadership and performance.

Subjects Covered in this Workshop:

Why Change is Healthy in Government Organizations

To Change or not to Change?

Introducing Change

Managing During Change

Decision Making

Motivating the team

Gaining Consensus (Buy-in)

Team Reputation and Identity

Assessment of Performance During Change

Communication

Active Listening

Leading an Organization to Success

Determining Organizational Priorities

Problem Solving and Decision Making

Managing Difficult People