A 3 or 5-Day Hands-On Workshop
The program aims to improve the overall ability of workplace managers to more effectively utilize their resources. The program presents skill-building modules that focus on the following core competencies: professionalism, communication, business writing, customer service, conflict management, organization and time management, management skills, critical thinking and decision-making.
Subjects Covered in this Workshop:
- Analyze organizational norms, trends, and workplace processes
- Develop and deliver a professional presentation
- Develop conflict management plans
- Understand and Identify effective business communication techniques
- Practice critical thinking and decision-making techniques
Additional Information
CPE Credits: 24.0 – 40.0
CEU Credits: 2.4 – 4.0
Program Prerequisites: None
Advanced Preparation: None
NASBA Program Level: Intermediate
NASBA Field of Study: Personal Development
Delivery Method: Group Live – Classroom

