A 2-Day Hands-On Workshop

Course Description:

Conveying technical content effectively to customers and end users is a critical skill to help advance the Agency’s mission and the government employee’s professional status in today’s complex government environment. This workshop will demonstrate step-by-step the how-to process and techniques to plan, create and edit technical documents. Participants will develop critical skills and abilities in an engaging, fun, interactive, and safe learning environment.

Learning Objectives & Topics Covered in this Workshop:

• Determine the purpose of a Technical Document
• Identify your intended audience and influence content and development based on their needs
• Writing effective requirements that are meaningful, measurable and enforceable
• Understand and apply the S.M.A.R.T. technique
• Build effective documents for flow and content that conveys information clearly
• Understand the principles of developing effective charts, graphs, tables, and other visual aids
• Apply effective data display techniques within a document
• Identify common errors and problems in technical documents
• Understand formatting and document organization techniques
• Assess a document for clarity, completeness, and readability
• Apply effective editing techniques
• Understand appropriate writing styles for government audiences and customers
• Apply effective techniques to create effective and grammatically correct written communication
• Understand how-to support your intended thoughts, requirements, or ideas and assessments
• Create professional documents
• Understand and apply effective communication philosophy
• Apply techniques to select the right word(s)
• Apply Best Practices for technical writing