A 1, 2 or, 3 Day Workshop

This interactive hands-on workshop improves awareness and skills necessary for effectively working with peers, employees, managers, and senior leaders. Interpersonal Skills in the government workplace are essential skills to master to achieve the full potential of an organization. In this brief, you’ll learn about interpersonal communication and fundamental processes to improve interpersonal skills in the government workplace.

Learning Objectives and Topics Covered:

    • Understand Why Interpersonal Skills Matter in Highly Technical and Educated Organizations
    • Discuss How Interpersonal Skills Will Become the Great Differentiator
    • Evaluate Non-verbal Communication of Self and Others
    • Practice Encoding – Transferring Mental Thoughts into Understandable Verbal Exchange
    • Practice Decoding – Processing Information into Understanding
    • Understand Body Language and the Yours Has
    • Apply Contextual Awareness
    • Assess and Control Communication Barriers

 

Additional Information
CPE Credits: 7.0-23.0
CEU Credits: 0.6-2.0
Program Prerequisites: None
Advanced Preparation: None
NASBA Program Level: Basic
NASBA Field of Study: Personal Development
Delivery Method: Group Live – Classroom

Download PDF here