A 3-Day Hands-On Workshops for Managers and Supervisors of Technical People

Managing technical teams and projects in a government setting requires a unique blend of expertise, leadership, and precision. This workshop will provide you with the practical, hands-on skills needed to lead technical professionals effectively and confidently manage complex projects. Whether you’re guiding a team of experts or overseeing multiple initiatives, this course equips you with proven strategies tailored for technical environments.

Derived from successes in government organizations, this workshop delivers actionable methods that drive results. You’ll gain tools and insights to consistently meet high standards, navigate challenges, and establish yourself as a leader who delivers—every time.

As part of this transformative experience, you’ll receive a comprehensive handbook packed with strategies and insights you can apply immediately to achieve results on-time and to standard. Additionally, the exclusive Management for Technical People Digital Toolkit—filled with checklists, forms, and practical tips—will be yours to support ongoing success in your role.

Elevate your leadership capabilities, streamline your management processes, and gain the recognition of a results-oriented leader with this dynamic and empowering workshop.

Topics included in this Workshop

Managing Technical People

  • Leadership vs. Management
  • Why People Follow
  • Seven Principles of Management
  • Seven principles of mismanagement
  • Problems of managing technical people
  • Technical Manager’s Fears

Motivating People

  • Techniques of a skilled supervisor
  • Rate your skills — Self assessment
  • Morale & Motivation worksheet
  • How to build commitment

Performance Based Management

  • Four Principles of Performance Based Management
  • 8 Steps to Performance Based Management
  • Performance Measurement

Managing Multiple Priorities

  • 4 questions to ask to find out what your real priorities are
  • How to set your priorities—3 timely tips you will use today
  • How to build a prioritized To Do List
  • The first question to ask when setting priorities
  • Resolving priority conflicts – permanently
  • Separating the Important from the Urgent
  • The 3 priority-setting criteria
  • How to say “no” to new tasks without seeming to be a non-team player
  • Tenacity

Prioritizing Techniques

  • The Priority Matrix
  • Priority-setting systems – choose the best for you – today
  • The Must Do List – Build yours in class

Scheduling your Priorities

  • How to ensure you get your top priorities done—every day
  • Your Personal Productivity Chart
  • Using your Daily Planner: Features to look for—features to avoid . . . Rules & Tips
  • How to separate real from the phony deadlines
  • 4 steps to take when you’re hit with multiple top-priorities
  • Scheduling tips

Problem Solving and Decision Making for Supervisors

 

  • Adopting the power of developing a consensus-based decision-making style
  • Problem solving and decision making for leaders
  • Questions to ask to get to the heart of a problem fast
  • Finding the real problem
  • Option analysis
  • Risk analysis—using your experience and judgment

Project Management Skills

  • This is a skill for you & your career
  • Why any size task is really a project
  • Why do you need project management skills?
  • What is project management?
  • Your role & how others view it
  • Success factors & characteristics

Initiating Project Management

  • Defining the Project
  • The first step . . .
  • What does your boss really expect of you?
  • The process of setting project goals
  • Establishing the ground rules

Identifying the Work to be Done—Methods for Describing Tasks and Workflow

  • The need for building a work plan — How to quickly do it step-by-step
  • How to identify all of the tasks before you start
  • How to sequence your tasks
  • How much detail do you need?
  • How the work plan is used to get your work done faster
  • How to do a world-class Risk Assessment using only your experience & judgment

Getting Started & Evaluating Progress—Processes for Keeping Projects On Track

  • The 3 Rules to Top Performance
  • Establishing your role as a manager
  • Initiating the project—getting started on the right track
  • Establishing operating guidelines
  • Success criteria for project control
  • Delegating How-To’s
  • Tracking progress
    • Formal monitoring approaches
    • Informal monitoring approaches
  • Making tasks happen at the right time

Dealing with Change and Conflict—Procedures for Avoiding the Traps and Staying In Charge

  • Changes–planning for and dealing with them
  • The rules in making project changes
  • A Checklist to make change happen
  • How to be more persuasive
  • Trade-offs–how to decide what changes to make
  • Dealing with resistance to changes
  • Conflict in projects–why and how it starts
  • The steps for managing project conflicts
  • The most common project problems and how to deal with them

Items you will take from this Workshop

Performance Based Management Techniques, Flexibility; Initiative; Communication & Persuasion; Standards of Excellence & Efficiency; Use of Influence Strategies; Working through others; Self-confidence; and Organizational Awareness.