A 2-Day, Hands-On Workshop for Government Managers and Supervisors
Grow into a decisive leader using the practical skills that will transform your current management methods, quality performance, productivity, and contract oversight. Unlike traditional management methods, this Workshop provides government supervisors and managers the advanced skills needed to successfully manage employees and contracts in a performance-based environment. Through class interaction and group exercises, participants will learn the importance of performance-based management and the use of performance-based objectives as the government moves steadily towards a performance-based environment. You will learn our powerful eight step process used to develop appropriate metrics of performance objectives that can be employed with individuals, teams, organizations, and contractors. As attendees learn how to develop appropriate performance objectives through hands-on exercises, they will also gain the skills to test and evaluate the objectives they build. This dynamic course will provide you with new, effective skills by reviewing management techniques used in conjunction with performance-based management.
By using our proven techniques, you will boost organization effectiveness, maximize efficiency, motivate and challenge personnel, enhance communication, and make confident decisions that are highly respected by your leadership and employees. As a course participant, you will learn to develop measurable performance objectives and review methods to test, collect, and analyze your data. The course offers valuable performance-based management tools to help ensure the successful implementation of the techniques. Become a decisive leader at any organizational level with this comprehensive Precision Management in Government through Performance-Based Objectives Workshop!
Attendees will receive a Performance-Based Management Digital Toolkit, filled with step-by-step instructions, examples, tip sheets, checklists, forms and resources that you will use in implementing Performance-Based Management.
The Managerial Competencies Addressed in this Workshop:
Development of Performance Objectives; Test and Evaluation Techniques for Performance Objectives; Performance-Based Management; Outcome-Based Thinking; Entrepreneurial Achievement; Working with, through and for others; Group Leadership; Managing Contractors; Change Management and Initiative.
Some of the Topics Covered:
- Performance-Based Management concepts, terms and definitions
- Effective Planning and Goal Setting
- Work breakdown procedures, scheduling and estimation
- Managing multiple projects
- How to establish your organization’s Performance Objectives
- How to develop Performance Metrics for your organization
- The 8-Step process
- How to test and evaluate your Performance Objectives
- How to use Performance Metrics to manage
- Employees
- Teams
- Contractors
- Organizational Innovation and creativity
- What enhances creativity?
- Why is it so important to provide Performance Based Objectives?
- Creating an Environment for Success
- What motivates employees and why?
- What makes teams and individuals successful?
- What separates acceptable performers from stellar ones?
- What is the difference between work and productivity?
- Recognizing, Dealing with and Maximizing Strengths of Personality Types of your Employees
- Keys to understanding why people do what they do.
- Putting the right people in the right place
- Understanding and applying the Principles of Change Management
- Why is change so difficult?
- Why do employees fear it?
- How to promote, implement and prosper from change
- Assessing Progress-Performance Objectives o Performance Objectives Planning
- Performance Planning Model
- Setting Performance Standards and Goals
- Cost vs. Quality: How to Balance
- Effect on Personnel
- Performance Management
- Collecting Data
- Performance Measurement Activities
- Metric/Data Analysis
- Monitoring Progress
- Correcting Performance Problems
- Formulating Strategies for Improvement
- Performance-Based Problem Solving
- Performance Management and Reporting Tools and Techniques
- Controls
- How to Report the Improvements
- Performance Planning Model
- Communication, Image & Influence
- How to Perfect Management Communication skills
- Effectively Communicating Performance Objectives
- Oral and Written Communications Skills
- Active Listening and How to Develop It
- How to communicate specific, measurable performance shortfalls in a way that gets results
- If you want to be an Effective Manager and Leader, Know and Learn How to Act like One
- How to develop presence
- Learn the techniques to sell ideas, plans, decisions and problem resolutions
- Learn the art of influence and diplomacy in gaining your objectives
- Be decisive
- How to Perfect Management Communication skills
